Unlock the product insights buried in your customer feedback

Unlock the product insights buried in your customer feedback

Unlock the product insights buried in your customer feedback

Lancey turns scattered customer feedback into clear, data-backed product decisions to inform your product strategy.


Customer feedback is everywhere. Sales calls, support tickets, Slack, surveys.

But getting clear, actionable insights? Still a manual, frustrating mess.

You’re chasing sales for feature requests, bugging customer success for renewal insights, and drowning in scattered feedback with no real system to make sense of it all.

It’s slow. It’s reactive. And it’s holding your product back.

Lancey changes that. It gives you direct line to what truly matters for your customers.


Customer feedback is everywhere. Sales calls, support tickets, Slack, surveys.

But getting clear, actionable insights? Still a manual, frustrating mess.

You’re chasing sales for feature requests, bugging customer success for renewal insights, and drowning in scattered feedback with no real system to make sense of it all.

It’s slow. It’s reactive. And it’s holding your product back.

Lancey changes that. It gives you direct line to what truly matters for your customers.


Customer feedback is everywhere. Sales calls, support tickets, Slack, surveys.

But getting clear, actionable insights? Still a manual, frustrating mess.

You’re chasing sales for feature requests, bugging customer success for renewal insights, and drowning in scattered feedback with no real system to make sense of it all.

It’s slow. It’s reactive. And it’s holding your product back.

Lancey changes that. It gives you direct line to what truly matters for your customers.

Designed for smarter product decisions

Designed for smarter product decisions

Insights and workflows to help you prioritize with confidence.

Automatic processing

Feedback data gets automatically processed, categorized and tagged.

Automatic processing

Feedback data gets automatically processed, categorized and tagged.

Automatic processing

Feedback data gets automatically processed, categorized and tagged.

Custom product taxonomy

Tag feedback using your custom product taxonomy.

Custom product taxonomy

Tag feedback using your custom product taxonomy.

Custom product taxonomy

Tag feedback using your custom product taxonomy.

Insights from all your data

Product insights that will help you actually improve your product

Insights from all your data

Product insights that will help you actually improve your product

Insights from all your data

Product insights that will help you actually improve your product

Act on feedback

Turn feedback into actions like user interviews or PRD creation.

Act on feedback

Turn feedback into actions like user interviews or PRD creation.

Act on feedback

Turn feedback into actions like user interviews or PRD creation.

Close feedback loops

Delight customers by notifying them about progress on their feedback.

Close feedback loops

Delight customers by notifying them about progress on their feedback.

Close feedback loops

Delight customers by notifying them about progress on their feedback.

Product research on demand

Instant answers to fuel your product research, in plain language.

Product research on demand

Instant answers to fuel your product research, in plain language.

Product research on demand

Instant answers to fuel your product research, in plain language.

Spandana Nakka

CEO & Founder

My team is processing quarter's worth of customer feedback data in less than an hour. We're making better product decisions and Lancey allows us to close feedback loops without manually having to inform customers each time we release something they requested.

Spandana Nakka

CEO & Founder

My team is processing quarter's worth of customer feedback data in less than an hour. We're making better product decisions and Lancey allows us to close feedback loops without manually having to inform customers each time we release something they requested.

Spandana Nakka

CEO & Founder

My team is processing quarter's worth of customer feedback data in less than an hour. We're making better product decisions and Lancey allows us to close feedback loops without manually having to inform customers each time we release something they requested.

Unify data across your product stack

Unify data across your product stack

One-click integrations with your existing stack

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Unlock your product insights

See how products teams operate faster with Lancey

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Unlimited seats

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Quick setup

Light

Unlock your product insights

See how products teams operate faster with Lancey

Light

Unlock your product insights

See how products teams operate faster with Lancey

Icon

Unlimited seats

Icon

Quick setup