More feature work, less bug triaging

More feature work, less bug triaging

3x

faster feature development

80%

less time on bug triaging

65%

increase in code quality

90%

developer happiness score

Overview

Development teams adopted Lancey to eliminate manual bug triaging processes and focus their expertise on building innovative features and improving product capabilities.

The core issue was clear: senior developers were spending 50% of their time on bug triage and fixes instead of working on strategic features and product improvements.

"Lancey gave us back our most valuable resource - our senior developers' time. They're now focused on architecture and innovation instead of hunting down bugs." - VP of Engineering

The Challenge

Our engineering team was caught in a productivity trap:

  • Misallocated Talent: Senior developers doing routine bug fixes
  • Strategic Work Delayed: Architecture improvements postponed indefinitely
  • Innovation Bottleneck: No time for R&D or experimental features
  • Technical Debt Growth: Band-aid fixes instead of proper solutions
  • Team Morale Issues: Developers frustrated with repetitive work

The Productivity Paradox

Despite having talented engineers, our output was disappointing:

  • Feature Development: 1-2 major features per quarter
  • Bug Backlog: Growing by 20% each month
  • Code Quality: Declining due to rushed fixes
  • Developer Satisfaction: 40% considering leaving
  • Innovation Time: Less than 10% of development capacity

Resource Allocation Problem

Our team breakdown showed the issue:

  • 50% - Bug triaging and fixes
  • 30% - Maintenance and tech debt
  • 15% - Feature development
  • 5% - Innovation and R&D

This was completely backwards for a product company.

The Solution

Lancey's intelligent system handles the entire bug lifecycle from detection to PR creation, allowing developers to review and merge fixes rather than create them from scratch.

Automated Bug Lifecycle

Detection: Lancey monitors all channels for bug reports and automatically categorizes them by severity and impact.

Analysis: AI analyzes the codebase to understand root causes and potential solutions.

Solution Generation: Creates comprehensive fixes with proper testing and documentation.

Quality Review: Developers review AI-generated solutions instead of creating them from scratch.

Strategic Time Recovery

With routine bug work automated, our developers could focus on:

  • Architecture Planning: Designing scalable system improvements
  • Feature Innovation: Building competitive advantages
  • Code Quality: Refactoring and technical debt reduction
  • Team Growth: Mentoring and knowledge sharing
  • R&D Projects: Exploring new technologies and approaches

Development Process Transformation

Before Lancey:

  1. Bug report arrives → Developer investigates (2-4 hours)
  2. Root cause analysis → Write fix from scratch (4-8 hours)
  3. Testing and validation → Manual test creation (2-3 hours)
  4. Code review → Back-and-forth discussions (1-2 hours)
  5. Deployment → Manual monitoring (1 hour)

After Lancey:

  1. Bug report arrives → Lancey analyzes and generates fix (15 minutes)
  2. Developer reviews → Quick validation and approval (30 minutes)
  3. Automated testing → Built-in test coverage (automatic)
  4. Streamlined review → Focus on logic, not syntax (15 minutes)
  5. Confident deployment → Comprehensive testing included (automatic)

Results & Impact

Teams now ship features 3x faster while maintaining higher code quality, with developers reporting significantly higher job satisfaction and productivity.

Productivity Metrics

  • 3x faster feature development
  • 80% less time on bug triaging
  • 65% increase in code quality scores
  • 90% developer happiness score

Feature Delivery Transformation

Our quarterly output changed dramatically:

Before: 1-2 major features, 5-10 minor improvements After: 5-7 major features, 20+ minor improvements

Code Quality Improvements

  • Test Coverage: Increased from 60% to 95%
  • Code Maintainability: 40% improvement in complexity scores
  • Technical Debt: Reduced by 70% over 6 months
  • Security Issues: 90% reduction in vulnerabilities

Team Transformation

Developer Experience

"I remember why I became a developer. I'm building cool stuff again instead of debugging all day." - Senior Full Stack Developer

"My career growth has accelerated. I'm working on architecture problems I never had time for before." - Lead Developer

"The quality of PRs from Lancey is honestly better than what most of our team was writing manually." - Engineering Manager

Hiring & Retention

  • Developer Retention: Improved from 70% to 95%
  • Time to Productivity: New hires productive 60% faster
  • Team Satisfaction: 90% would recommend working here
  • Recruitment: Attracting senior talent with innovation focus

Strategic Impact

With developers freed up, we accomplished major initiatives:

  • Platform Modernization: Complete migration to microservices
  • Performance Optimization: 40% improvement in app speed
  • New Product Lines: Launched 2 additional products
  • Technical Innovation: Filed 3 patents from R&D work

Long-term Business Impact

18 months later, the transformation is complete:

  • Revenue Growth: 150% increase from new features
  • Market Position: Leapfrogged 2 major competitors
  • Engineering Efficiency: 300% improvement in story points delivered
  • Innovation Pipeline: 12 experimental projects in development

Our engineering team has evolved from a reactive bug-fixing organization into a proactive innovation engine that drives business growth.

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Overview

Learn how development teams eliminated manual bug triaging and focused on building features that matter.

Sector

SaaS / Fintech

Solution

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