Overview

Our engineering teams implemented Lancey's automated bug detection and PR generation system to streamline their development workflow and reduce manual debugging time.

The challenge was significant: teams were spending 40% of their time manually triaging bugs from customer support tickets and creating fixes, leading to delayed feature development and frustrated developers.

The Challenge

Teams were facing several critical issues:

• •Time Drain: 40% of developer time spent on manual bug triaging
• •Context Switching: Constant interruptions from support tickets
• •Delayed Features: New product development was being pushed back
• •Developer Frustration: Engineers wanted to code, not debug tickets
• •Inconsistent Fixes: Different developers handled similar bugs differently

Impact on Productivity

The manual process was creating a bottleneck:

1. •Support ticket arrives
2. •Developer stops current work
3. •Investigates issue from scratch
4. •Writes fix manually
5. •Creates PR and waits for review
6. •Deploys fix days later

This cycle was repeated dozens of times per week, creating significant overhead.

The Solution

Lancey's AI-powered system automatically detects bugs from support channels, prioritizes them by impact, and generates ready-to-merge pull requests with comprehensive fixes.

How It Works

Automatic Detection: Lancey monitors support channels and automatically identifies bug reports using natural language processing.

Smart Prioritization: The system analyzes impact, frequency, and user sentiment to prioritize which bugs to fix first.

Intelligent PR Generation: AI generates comprehensive pull requests with:

• •Root cause analysis
• •Optimized code fixes
• •Comprehensive tests
• •Clear documentation

Quality Assurance: Every generated PR includes automated testing and follows your team's coding standards.

Results & Impact

Engineering productivity increased dramatically with 75% faster bug resolution and developers able to focus on building new features instead of manual bug triaging.

Key Metrics

• •75% reduction in bug resolution time
• •3x faster PR generation
• •90% increase in developer satisfaction
• •50% fewer manual code reviews needed

Developer Feedback

"I can finally focus on architecture and new features instead of hunting down bugs all day." - Senior Developer

"The PRs Lancey generates are often better than what I would have written myself." - Full Stack Engineer

"Our deployment cycle has improved dramatically. We're shipping features weekly now instead of monthly." - Product Manager

Long-term Benefits

Six months after implementation:

• •Feature velocity increased 3x
• •Customer satisfaction up 45%
• •Developer retention improved 60%
• •Technical debt reduced significantly

The transformation has been remarkable. Our engineering team now operates like a well-oiled machine, with Lancey handling the routine bug fixes while our developers focus on innovation and growth.